Have a more comfortable ride in our electric wheelchair, with our adjustable and extremely comfortable Head Rest. With its adjustable height, and comfortable padding, it makes every trip you take in our chair become much more relaxing and enjoyable.
Prevent unnecessary neck strain for at a highly affordable price. Its compatible with any chair that you purchase with us as well as being easy to add onto the chair. Simply clip it onto your desired location, and adjust the height and width of the head rest, and enjoy.
Brush Battery: 12V13Ah*2(Lithium)
Charger: AC100-240V 50/60HZ Output:24V 5A
Where do your products come from?
We only source merchandise from socially responsible businesses with ethical manufacturing practices.
Our branded products are manufactured in Chinaby Zhejiang Qianxi Vehicle Co., Ltd, and stored in Canada at a Medics Supply storage and branding center.
Are purchases tax deductible?
All of the purchase price of the item goes directly to funding the cost of the merchandise and the shop overhead, therefore we're not able to provide a tax receipt for any of the purchase.
Will my order get to me without any issues?
We use USPS (United States Postal Service), FedEx and DHL for deliveries inside the United States and abroad. All of our shipments leave the United States and will likely spend time in the customs for the country where the shipment arrives. We cannot provide any customs clearance estimates, but in most cases, shipments may spend anywhere from one to three days in customs.
IMPORTANT: Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.
Why don't you accept my currency?
Right now we're able to show dozens of global currencies to give you a sense of how our prices convert into other currencies. We're working to implement new payment systems that will allow us to accept not only different currencies, but also dozens of different regional payment systems. So while the content of your cart may currently be displayed in your local currency, Medics Supply process all orders in USD at the most current exchange rate.
Do you offer financing?
Yes we do offer financing, but currently only to the USA and Canada. We partnered with Klarna and PayBright to make sure you can get the chair that you need, even if you currently don't have the money to fully pay for it. We even offer a few no interest options if you pay it back fast enough.
What about shipping and delivery?
Our fulfillment partner fulfills orders within 1 business day (Mon-Fri), a timeline which does not include Weekends or Holidays. Please remember that the delivery of your order is the responsibility of the shipping carrier (USPS, Fedex, DHL).
Once a package leaves our fulfillment center, you must reach out directly to the shipping carrier selected during checkout to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier.
How does the warranty work?
The warranty is a free 5 year warranty. This means that if any part of the chair breaks, just message the support team with your tracking number and a photo of the product, and we will ship that part back to you completely for free.
Are you Medicare Approved?
At the current time, our chair is not Medicare approved, however we currently are looking to become approved by several Medicare plans, and insurance companies. We can not give a certain time frame of when we will start working however. We would hover appreciate if you take a look at our financing options.
